I tried Tenso.com as well using their service and in my opinion, coming from the Philippines, the price is just a bit too steep for me (and the fact that they charge more when breaching the kilogram mark and consolidating items.) And the fact that customs duties are just a pain in the neck for me means that I need to use another service. I'll probably use them for buying Hello Project goods.
Just to give you an idea, a purchase of mine, about 3010 grams worth of CDs I got yesterday and paid duties for would have amounted to the following, this considering I have to combine 2 packages in one:
The service:
6279 JPY (Merchandise) + 150 JPY (Usage) + 300 JPY (Consolidation) + 4275 JPY (Shipping) + 3976 JPY (Customs) + 245 JPY (Post Office Storage Fee) = 15225 JPY
Tenso.com:
6279 JPY (Merchandise) + 1580 JPY (Usage) + 200 JPY + 300 JPY (Consolidation) + 4500 JPY (Shipping) + 3976 JPY (Customs) + 245 JPY (Post Office Storage Fee) = 17080 JPY
I think the good thing for me using Tenso is that since their center is in Tokyo, I usually get my purchase a day earlier than the one I'm using, which is coming from Osaka. Other than that I might be using them for Hello Project goods only.
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Seems kinda overpriced especially if they insist on EMS shipping since that often gets you customs tax charges too. Will probably stick with From Japan they have competitive commission rates and a selection of packing and shipping options.