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Server issues and restoration


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#1 hanawopun

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Posted 16 May 2018 - 11:22 PM

So are we back online fully?  All of my previous followed topics have been wiped out.  :(

I hope this is only temporary, for there were many of them!

(So happy to see this site appear again though)


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#2 minaeshi

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Posted 17 May 2018 - 01:03 AM

yeah it seems like a lot of topics have been removed... 


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#3 hanawopun

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Posted 17 May 2018 - 01:18 AM

Ok, that is unfortunate, but still not the same as losing the complete history from my topics.   :(


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#4 core2quad

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Posted 17 May 2018 - 01:38 AM

More than 20 threads/topics created after 3/25 lost if I am correct
Some were created by me :(
MM'18 65th single
HaroCon SUMMER
ANGERME Asia Tour
H!P Favorite Member Ranking
...



Actually they are still in the database of the server, but they are not showing up
The thread id seems to be restored to a previous number
The thread id of this thread is 26357


Here are the thread ids of some of the newly created threads in these 2 months

26365
26365-714-91-hello-project-20th-anniversary-hello-project-2018-summer-〜all-for-one-one-for-all〜
http://www.hello-onl...e-one-for-all〜/

26369
26369-711-hello-pro-kenshuusei-2nd-album-rainbow×2
http://www.hello-onl...lbum-rainbow×2/

26370
26370-helloproject-favorite-member-ranking
http://www.hello-onl...member-ranking/

26372
26372-613-morning-musume-18-65th-single-are-you-happy-a-gonna-double-a-side
http://www.hello-onl...-double-a-side/

#5 core2quad

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Posted 17 May 2018 - 02:10 AM

Not sure if they can be recovered now
Creating new threads now will reuse those same thread ids and those threads may be overwritten and lost forever?


idk whether I should recreate new threads for those disappeared or continue to wait for them to be recovered/restored

#6 core2quad

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Posted 17 May 2018 - 06:00 AM

I put my findings here in case they could help the recovery

After the server resumed yesterday,

- Posts replied after 3/25 disappeared <- This seems to be fixed now
(At first, when we replied on a thread, the old replies after 3/25 reappeared on that thread. After some time (30 minutes?), the old replies after 3/25 on all the threads reappeared even though there was no new reply. I think someone did some database updates?)

- Posts replied just a few hours before server went offline disappeared <- I think this cannot be recovered as the data is lost

- Threads created after 3/25 disappeared <-This is the important bit. We really want those missing threads back

- The modifications after 3/25 on the titles of the threads created before March 25th were undone <-This doesn't matter now. We could update again.

- "About Me" and "Signature" returned to the old statuses <-This doesn't matter now. We could update again.

---

About the "Threads created after 3/25 disappeared" issue

davidguy3237 and I tried "Start New Tropic" and accidentally recovered 4 threads after 3/25
Here are those threads and their thread ids

26346
http://www.hello-onl...ebi-ou-sneferu/
26348
http://www.hello-onl...348-monogatari/
26349
http://www.hello-onl...happiisu-love♡/
26351
http://www.hello-onl...y-you-audition/

When I tried 5 times more (sorry for doing this, I will not do this again), new threads with thread ids 26352, 26353, 26354, 26355 and 26356 were created instead of bringing back those threads after 3/25
Not sure if someone did some updates on the database after 26351 was recovered so the trick was no longer working
Or may be the threads with those thread ids were deleted previously


The next thread id 26357 which is used by this thread
http://www.hello-onl...nd-restoration/

#7 Amoz

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Posted 17 May 2018 - 01:33 PM

There's some issues with getting the threads back, but we'll see how to best handle it.


Internet killed common sense.


#8 core2quad

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Posted 17 May 2018 - 01:39 PM

Thanks for your help, Amoz
I saw you posted and my thread "ANGERME Asia Tour" (26358) reappear

http://www.hello-onl...erme-asia-tour/



Did you click "Start New Tropic" to create new thread to recover that thread and then delete you reply?

#9 Amoz

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Posted 17 May 2018 - 01:41 PM

Yes, but do not do this yourself. Checking one more time if this can be done automatically, but if not I will brute force the threads back myself.


Internet killed common sense.


#10 core2quad

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Posted 17 May 2018 - 01:42 PM

Thanks, Amoz
I leave it to you

#11 hanawopun

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Posted 18 May 2018 - 02:45 AM

It's not even working on new posts for me...


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#12 oyasumenon

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Posted 18 May 2018 - 02:59 AM

Quick question, is anyone else having the problem of not being able to go to page 2 of the image board? I was wondering if it's got to do with the site having gone down or if there's issues with my DNS or maybe something else. I keep getting this error message:

"www.hello-online.org Driver Error
There appears to be an error with the database."


If anyone else has experienced this problem but fixed it, please let me know.


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#13 core2quad

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Posted 18 May 2018 - 06:25 AM

I can see many recovered threads with title of "missing topic"
http://www.hello-onl...missing-topics/

Some of my threads

Hello!Project 2018 Summer tour
http://www.hello-onl...-missing-topic/

Hello! Project favorite member ranking
http://www.hello-onl...-missing-topic/

MM'18 65th single thread
http://www.hello-onl...-missing-topic/

#14 core2quad

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Posted 18 May 2018 - 06:59 AM

I think the replies by haku are needed to be removed so the threads will be returned to their original sub-forums and titles,
and those pages after page 1 of the threads should be able to link back to the thread

#15 core2quad

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Posted 18 May 2018 - 11:41 AM

Those missing threads are back  :lol:



#16 hanawopun

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Posted 18 May 2018 - 06:41 PM

Not sure if they can be recovered now
Creating new threads now will reuse those same thread ids and those threads may be overwritten and lost forever?


idk whether I should recreate new threads for those disappeared or continue to wait for them to be recovered/restored

 

Something tells me if I tried to create a NEW thread for Tamura Meimi or Angerme I'd get yelled at.

 

I've made multiple posts over the past 24 hours and STILL, nothing appears in my My Content section.   This thread included.   :(


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#17 hanawopun

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Posted 20 May 2018 - 12:23 PM

I figured it out!!  I don't know if this was a new heading added or not, but although there is nothing under my content, I just noticed a selection from my drop down menu that says content I follow.  That has all of the threads I thought that I had lost!  :c18:


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#18 core2quad

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Posted 20 May 2018 - 01:25 PM

I also saw the number next to "Follow this topic" of some of the threads (may be those missing new threads only) reduced

#19 Honeybear

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Posted 23 May 2018 - 02:40 PM

Quick question, is anyone else having the problem of not being able to go to page 2 of the image board? I was wondering if it's got to do with the site having gone down or if there's issues with my DNS or maybe something else. I keep getting this error message:

"www.hello-online.org Driver Error
There appears to be an error with the database."


If anyone else has experienced this problem but fixed it, please let me know.

Actually, I've been having this problem since before the recent troubles. When somebody mentioned it in the Status Updates a few months ago, someone shared this link to use, which works for me, though it obviously isn't the way I would prefer to use that board!

http://hide.me/en/proxy

 

Some other solutions have been discussed in the picboard thread.



#20 oyasumenon

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Posted 23 May 2018 - 10:55 PM

Thank you Honeybear! I guess this works for now until I figure out some other solution


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